Frequently Asked Questions
Is the Aphmau merch officially licensed?
No, this is a curated fan merchandise store. The products are inspired by Aphmau's content and community, but they are not officially licensed or endorsed by her. All designs are fan-created and approved by the store admins.
What fabric are the hoodies made of?
The hoodies are 80% cotton and 20% polyester, with a soft fleece lining. They're pre-shrunk, so you can wash them without worry. The tees are 100% ring-spun cotton for a soft feel.
Do you ship internationally?
Yes, international shipping is available to select countries. Standard shipping takes 5 - 10 business days to the US and longer for international orders. Check the shipping page at checkout for details.
Can I wash matching merch together?
Yes, but always turn items inside out and wash in cold water. Hang dry or tumble dry low. This prevents fading and keeps prints looking fresh for years.
How do I contact customer support?
Visit the Contact Us page on the store website. Fill out the form with your order number and question, and a representative will respond within 24 hours.